Skip to content

FAQ

Frequently asked questions

Bookings, costs and adoption: answers to the most common questions.

Finding a pet sitter

We check an ID and have a short interview. The Verified badge appears only after these steps. Only people who actually booked can leave a review.

Yes. Chat and arrange to meet before you book.

We help you find another one near you straight away, and you can leave a review.

Yes. In “Find a pet sitter”, “Requests” tab, say what you need: animal, service, city and dates. Local pet sitters send you offers and you choose.

Yes. You can write in Pawsa's chat and, whenever you want, swap numbers: you agree price and payment between you.

Costs

Directly, however you agree: Pawsa doesn't handle money between you. On the site you find indicative prices, chat and reviews.

Searching, messaging, posting and rehoming are free. Pet sitters pay €5 a year to be visible in searches, plus €5 to be at the top. The site also runs short ads.

No. You agree the money between you and it goes straight from you to the pet sitter. The site charges no commission.

Becoming a pet sitter

Open “Become a pet sitter” and create your profile: photos, a few lines about you, the home where pets will stay, the services you offer and your prices. It takes a few minutes.

Yes, always. Choose what to offer and what to charge, per hour, day or night, and change it whenever you like.

Owners find you in search, or we let you know when someone in your city posts a request that fits your profile.

Adoption

No, adoption on Pawsa is always free, for both sides. Selling animals is not allowed: listings with a price are removed.

Individuals, shelters and associations. Each listing tells the pet's story, health and who they get along with, so people can choose calmly.

Check the map in “Offer to adopt”, or create your adopter listing (Area › Adoption › My listings): people rehoming a pet find you in “Find an adopter”.